Why hold music sounds worse now than it used to

If you’re old enough to remember actual phones instead of cell phones, you probably remember that hold music didn’t use to sound so crummy. So what changed? It all starts back when phones were still operated by switch boards. The long and short of it is that phone microphones and earpieces are designed for the human vocal range. Music doesn’t transfer so well. And now that cell phones are getting higher quality, that discrepancy is becoming more and more obvious.

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